The Week in Commerce: October 3, 2014

Some interesting commerce related stories from the week ending October 3, 2014 including same-day delivery, recent IPOs, and yet another data breach.  Full transcript below.

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It’s been another interesting week in Commerce and here are a few top stories from the last 7 days.

Watch for increased investment in same-day delivery across a wider spectrum of eCommerce companies. People like the convenience of this service, especially when shopping for last minute gifts or larger items that need to be delivered anyway. As Amazon and others continue to build out massive distribution centers and explore delivery methods such as drones and their own fleet of vehicles, expect this to become a more commonplace offering — one that should not be left out when considering customer service options.

Recent IPOs by Rocket and Zalando were a bit underwhelming, but just a week earlier, Alibaba had the success everyone predicted. I don’t know about you guys, but this feels eerily like 2000 to me in some ways, although I wouldn’t call all of the exuberance “irrational”.  It will be interesting to see what happens to Rocket, Zalando and Alibaba stock over the coming months and whether the value of the business models will be reflected in the stock price.

Ah, yes. Data breaches. This is getting ridiculous. I could take up this entire video talking about them. Every week. So this week it’s Chase. It’s ridiculous, and time to talk more about what could be done, than what happened. For starters, whatever controls that are in place at some very large business — Home Depot, Target, Chase, and others — obviously aren’t working. Perhaps it’s time to stop focusing on the perimeter and take a more holistic look at things? Watch my blog for a post on what we could could do differently and why business need to take quick action.

And that’s the week in Commerce for the week ending October 3rd, 2014.



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